Forgot Username / Password?
Need Help? support.center@ctca-hope.com
 
  
 
Welcome to CTCA On Course!

How to log in:
When logging in to CTCA On Course, your user name will be your 5 digit CTCA Employee ID Number.
  • Your CTCA Employee ID Number can be found by logging into Workday and looking next to your name, or by checking your paycheck stub. Note: If using the number found on your payroll check, you will need to delete the 1st zero at the beginning of the string of numbers so there will only be 5 digits remaining (i.e.: 001212 – delete the 1st zero = 01212).
  • If this is your first time logging in, please use “Welcome1” as your password (case sensitive). You will be prompted to change it.

To reset your password:
Click on the “Forgot your username or password” link and the system will email you.
  • After receiving the email, click the link provided in the message and you will be asked to change your password.
  • If you do not have access to email, you will need to contact the
    Help Desk at (877) 448-1725 and ask them to reset it for you.

System lockout:
If you enter your password incorrectly six (6) consecutive times, the system will lock you out for 1 hour. If you fail to login five times in a row, please use the password reset procedure specified above instead of trying a sixth time.
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